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Marketing faculty receive best-paper award for service research

Announcements | Jul 05, 2017 |

Think about the last time you did some banking—whether you were taking money out of your account, paying a credit card bill, or checking your balance. Did you use an ATM or bank website? Or did you visit the bank’s …

Service leaders share best practices to keep consumers happy

Featured News | Jun 30, 2017 |

by Tanisia Morris Note: This story was originally published in the Fordham Newsroom and was re-published here on GabelliConnect. From Walmart’s curbside grocery pickup services for those on the go to Airbnb’s recent pilot feature allowing travelers to split payments, …

Students, scholars, and service research

Featured Events | Dec 16, 2016 |

Suppose you’d like to get a new phone, but you can’t decide between an iPhone 7 and an iPhone 7 Plus. You won’t buy the phone’s case before you figure out which type of phone you’re purchasing, because one size …

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