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Graduate Academic Advising Help Desk

Our team offers various options to meet your academic advising needs- Help Desk, Microsoft Teams, Advisor Walk-in Hours, Academic Advising Appointments, and Peer Advisors .

 

Advising Help Desk

The Advising Help Desk is a resource to assist graduate students with quick, general questions that do not require a sit-down appointment, such as navigating campus resources or general advising questions. Our Advising Help Desk staff is comprised of student workers, so feel free to ask them questions about their own academic experiences as well!

Please note that during the Fall 2020 semester, our in-person operating hours are limited as indicated below. We are only able to host one student visitor in the suite at a time. When you arrive to the office, if there is another student being helped inside the suite, please wait outside the office doors and maintain social distancing as marked on the ground until they have exited. All academic advising appointments and advising walk-in hours are remote; in-person assistance is limited to advising help desk services.

In-Person Hours of Operation: Monday – Thursday, 10:00 AM – 3:00 PM

Graduate Academic Advising Office

140 West 62nd Street
Suite 126

The Advising Help Desk is also operating remotely in response to COVID; rest assured we are still available to support your advising needs!

Email: gsbgraduate@fordham.edu

The Advising Help Desk is live on Zoom during the below hours. Please note, when you join via this Zoom link, you will be placed in a waiting room and admitted on a first-come, first-served basis

Monday, Wednesday, and Friday: 7:30 AM – 8:30 AM

Tuesday and Thursday: 7:30 PM – 8:30 PM

 

Microsoft Teams

Each academic program has a Microsoft Team for student engagement. The purpose of using teams is to foster a virtual community, increase the visibility of frequently asked Q&A, and communicate important updates to students.

Advisors will monitor Microsoft Teams similarly to email, and post regularly based on key touch points in your student experience. Students are instructed on Microsoft Team engagement during Program Launch, including downloading the app to their phones and setting up push notifications.

The channels in Microsoft Teams are designed to address top topics. Where appropriate and timely, resource links will be pinned to the header of these channels or shared via post.

In addition to channels, students may use the Microsoft Teams chat feature to contact their Academic or Peer advisor directly. This will be monitored similarly to email, so please refrain from sending duplicate communications via email, chat, and post channels.

 

Academic Advising Hours

Virtual Appointments: 

  • Monday – Friday, 11:00 AM – 6:00 PM
  • During the Fall 2020 semester, each advisor will also be available one day per week 8:00 AM- 4:00 PM, as listed by advisor below.

Group and Individual Virtual Walk-ins: As listed by advisor below

 

Advisor Virtual Walk-in Hours

Advisor virtual walk-in hours are times when you are welcome to log in with brief questions that pop-up for you throughout the week. If more in-depth advising is needed, students will be encouraged to schedule a follow-up appointment to address in full. Walk-ins do not require an appointment; advisors will remain present and available to meet with students for the duration of virtual walk-in hours.

Walk-in hours are offered in group and individual formats. For group walk-ins, student questions will be addressed in a group format, so you may hear what other students are asking and engage with both your advisor and peers. During individual walk-in hours, you will be placed in a waiting room and let in on a first come, first-served basis to meet 1:1 with your academic advisor and ask questions privately.

Please also stay tuned-in to updates from your advisor, as there may be times when there are special events or circumstances that require an adjustment in your advisor’s scheduled walk-in hours.

 

Academic Advising Virtual Appointments

Academic advising virtual appointments are a great opportunity to set aside time for academic planning and to focus on your personal development. Appointments must be scheduled, online, in advance. Please note if you are more than 10 minutes late, you will need to reschedule the appointment to ensure your advisor has adequate time for you in the allotted schedule. Advisors may offer varying appointment lengths; you should sign up for an appointment length that meets your individual needs.

Contact your assigned advisor if you are unable to schedule an appointment during regular hours of operation, or if you are unable to identify an appointment in the next two weeks that works for you. You may also always feel free to send your advisors questions over email, and they will get back to you within 24-48 hours during business days.

To schedule a virtual advising appointment with your assigned academic advisor, click on your advisor’s name linked below.

Policy on “No Shows”

A limited number of appointments are available each week, and demand for those times is high. If you are unable to keep your scheduled appointment, please cancel or reschedule as soon as possible. If you fail to show up for a scheduled appointment, it negatively impacts other students’ ability to access to advising appointments.

Etiquette for a Zoom advising appointment:

  • Think of your advising appointment like a professional job interview (minus the suit)! Zoom advising appointments should be treated with the same level of professionalism as an in-person advising appointment. Dress as though you are meeting your Advisor in person.
  • Hold yourself accountable to keeping your advising commitments and arrive on time. If you are more than ten minutes late, you will need to reschedule to ensure there is adequate time to meet your needs in the allotted window.
  • Turn on your video so your Advisor can see you and you can see them! It makes for a more personal virtual experience.
  • You should remain engaged with your Advisor throughout the online advising session. During the appointment, avoid leaving the camera window to walk around, checking your cell phone, talking to others around you, or opening irrelevant browser windows as this will detract from the meeting and is disrespectful of your advisor’s dedication to your time together.
  • Find a private space free from interruptions to fully engage in your advising appointment. If you are engaging in an individual advising appointment, the advising appointment should remain between you and your advisor. Please do not invite other students join your appointment unless this has been agreed upon with your advisor in advance.
  • Keep your Fordham email open and accessible leading up to and during your appointment session. Should any complications arise, your advisor will use your Fordham email to contact you with instructions or updates.

Graduate Academic Advisors

Rachel Dobkins
Senior Assistant Dean of Graduate Advising
Students in Crisis, Escalations, and Appeals
Advising Team Leadership and Strategy
Rdobkins1@fordham.edu

Ilze Frierson
Assistant Dean
Full-Time MBA, Professional MBA, JD/MBA, Executive MBA
frierson@fordham.edu
Individual Walk-in Hour: Mondays 12:00 PM – 1:00 PM
Group Walk-in Hour: Thursdays 12:00 PM – 1:00 PM
8:00 AM- 4:00 PM Availability: Tuesdays

Kate Kennon, Ed.D.
Assistant Dean
MS in Applied Statistics and Decision-Making, MS in Business Analytics, MS in Information Technology, MS in Marketing Intelligence, MS in Media Management
kkennon@fordham.edu
Individual Walk-in Hour: Thursdays 9:00 AM – 10:00 AM
Group Walk-in Hour: Wednesdays 11:00 AM – 12:00 PM
8:00 AM- 4:00 PM Availability: Thursdays

Gabriel Mejia
Assistant Dean
MS in Accounting, MS in Taxation, MS in Quantitative Finance, MS in Global Finance, MS in Management
gmejia5@fordham.edu
Individual Walk-in Hour: Tuesdays 9:00 AM – 10:00 AM
Group Walk-in Hour: Wednesdays 10:00 AM- 11:00 AM
8:00 AM- 4:00 PM Availability: Fridays

Katherine Anderson
Assistant Director, Advising Operations
Faculty and Partner Offices Liaison
kanderson85@fordham.edu

 

Gabelli Graduate Peer Advisors

The Gabelli Graduate Peer Advising program connects established graduate students with incoming new students to provide support, guidance, and information and help with their transition to the Gabelli School of Business and New York City. Gabelli Graduate Peer Advisors also work with the Office of Graduate Advising and Student Engagement, university administrators, and the Student Advisory Council (SAC) to collaborate on ideas and represent their Gabelli graduate program.

Please feel free to connect with any of our peer advisors of your choosing, whether because they are participating in the same academic program as you, or because they have similar backgrounds, hobbies, or career interests as you. Please visit the Gabelli Graduate Peer Advisor page to view our current Peer Advisors!

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