The Advising Help Desk is a resource to assist graduate students with quick, general questions that do not require a sit-down appointment, such as navigating campus resources or general advising questions. Our Advising Help Desk staff is comprised of student workers, so feel free to ask them questions about their own academic experiences as well!
Please note that during the Fall 2020 semester, our in-person operating hours are limited as indicated below. We are only able to host one student visitor in the suite at a time. When you arrive to the office, if there is another student being helped inside the suite, please wait outside the office doors and maintain social distancing as marked on the ground until they have exited. All academic advising appointments and advising walk-in hours are remote; in-person assistance is limited to advising help desk services.
In-Person Hours of Operation: Monday – Thursday, 10:00 AM – 3:00 PM
Graduate Academic Advising Office
140 West 62nd Street
The Advising Help Desk is also operating remotely in response to COVID; rest assured we are still available to support your advising needs!
The Advising Help Desk is live on Zoom during the below hours. Please note, when you join via this Zoom link, you will be placed in a waiting room and admitted on a first-come, first-served basis.
Tuesday: 7:30 AM – 8:30 AM EST
Thursday: 7:00 PM – 8:00 PM EST
Each academic program has a Microsoft Team for student engagement. The purpose of using teams is to foster a virtual community, increase the visibility of frequently asked Q&A, and communicate important updates to students.
Advisors will monitor Microsoft Teams similarly to email, and post regularly based on key touch points in your student experience. Students are instructed on Microsoft Team engagement during Program Launch, including downloading the app to their phones and setting up push notifications.
The channels in Microsoft Teams are designed to address top topics. Where appropriate and timely, resource links will be pinned to the header of these channels or shared via post.
In addition to channels, students may use the Microsoft Teams chat feature to contact their Academic or Peer advisor directly. This will be monitored similarly to email, so please refrain from sending duplicate communications via email, chat, and post channels.
Group and Individual Virtual Walk-ins: As listed by advisor below
Advisor virtual walk-in hours are times when you are welcome to log in with brief questions that pop-up for you throughout the week. If more in-depth advising is needed, students will be encouraged to schedule a follow-up appointment to address in full. Walk-ins do not require an appointment; advisors will remain present and available to meet with students for the duration of virtual walk-in hours.
Walk-in hours are offered in group and individual formats. For group walk-ins, student questions will be addressed in a group format, so you may hear what other students are asking and engage with both your advisor and peers. During individual walk-in hours, you will be placed in a waiting room and let in on a first come, first-served basis to meet 1:1 with your academic advisor and ask questions privately.
Please also stay tuned-in to updates from your advisor, as there may be times when there are special events or circumstances that require an adjustment in your advisor’s scheduled walk-in hours.
Academic advising virtual appointments are a great opportunity to set aside time for academic planning and to focus on your personal development. Appointments must be scheduled, online, in advance. Please note if you are more than 10 minutes late, you will need to reschedule the appointment to ensure your advisor has adequate time for you in the allotted schedule. Advisors may offer varying appointment lengths; you should sign up for an appointment length that meets your individual needs.
Contact your assigned advisor if you are unable to schedule an appointment during regular hours of operation, or if you are unable to identify an appointment in the next two weeks that works for you. You may also always feel free to send your advisors questions over email, and they will get back to you within 24-48 hours during business days.
To schedule a virtual advising appointment with your assigned academic advisor, click on your advisor’s name linked below.
Policy on “No Shows”
A limited number of appointments are available each week, and demand for those times is high. If you are unable to keep your scheduled appointment, please cancel or reschedule as soon as possible. If you fail to show up for a scheduled appointment, it negatively impacts other students’ ability to access to advising appointments.
Etiquette for a Zoom advising appointment:
Kate Kennon, Ed.D.
MS in Applied Statistics and Decision-Making, MS in Business Analytics, MS in Information Technology, MS in Marketing Intelligence, MS in Media Management
Individual Walk-in Hour: Thursdays 9:00 AM – 10:00 AM
Group Walk-in Hour: Wednesdays 11:00 AM – 12:00 PM
8:00 AM- 4:00 PM Availability: Thursdays
The Gabelli Graduate Peer Advising program connects established graduate students with incoming new students to provide support, guidance, and information and help with their transition to the Gabelli School of Business and New York City. Gabelli Graduate Peer Advisors also work with the Office of Graduate Advising and Student Engagement, university administrators, and the Student Advisory Council (SAC) to collaborate on ideas and represent their Gabelli graduate program.
Please feel free to connect with any of our peer advisors of your choosing, whether because they are participating in the same academic program as you, or because they have similar backgrounds, hobbies, or career interests as you. Please visit the Gabelli Graduate Peer Advisor page to view our current Peer Advisors!