Vanderbilt University RELATED TAGS

Aksoy, Buoye paper honored by service management journal

Faculty | Mar 10, 2016 | Gabelli School of Business

For the third year in a row, Associate Dean Lerzan Aksoy has been the author of the outstanding paper of the year in the Journal of Service Management. This year’s paper, titled Perceptions are relative: An examination of the relationship …

Tagged in Alexander Buoye, Arne De Keyser, Bart Lariviére, Bruce Cooil, customer satisfaction, Department of Integrated Marketing Communication, Edward C. Malthouse, Fordham University, Gabelli School of Business, Ghent University, Journal of Service Management, Lerzan Aksoy, Northwestern University, Owen Graduate School of Management, share of wallet, The Wallet Allocation Rule, Vanderbilt University

Vanderbilt University RELATED TAGS

Faculty | Mar 10, 2016 | Gabelli School of Business

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